Shipping & Returns
Shipping Policy
01. Processing
Orders are processed within 24-48 hours. You will receive a tracking number via email once dispatched.
02. Delivery Time
West Malaysia: 3-5 days. East Malaysia & Singapore: 5-8 business days.
03. Shipping Rates
Enjoy complimentary delivery for orders meeting the minimum spend. Rates and eligibility are subject to regional variations.
Returns & Exchanges
Our Return Philosophy
- For hygiene and safety reasons, we accept returns only for items that are unused, unwashed, and in their original packaging with all brand tags intact and attached.
- Returns must be initiated within 15 days of receiving your order.
- Received a defective item? We will arrange a 1-to-1 exchange immediately. Please contact our concierge at WhatsApp or email.